FAQ | Delight - Lighting Wholesale MarketPlace

FAQ

  1. Are all the products from Original manufacturer ?

At Delight we take utmost care to deliver what we promise to our customers. All the products are directly sourced from original manufacturer or authorized distributor or stockist. We guarantee authenticity of the products and its manufactures.  

  1. How can you sell at such low costs ?

We do not have showroom and related overheads. We do not have huge marketing and sales team.We work with Strategic partners to source the products. We pass savings from all these to our customers.

  1. How can I sell my products on this platform ?

Please call us or write to us from the website. We will get in touch with you.

  1. Can you source some specific products for us  ?

Yes, we do offer sourcing services.  Please call us or write to us about it.

  1. What is the warranty on Clearance items ?

Unless warranty terms for clearance items are not specified in the product description, there is no warranty for these items.

  1. What if I receive goods damaged ?

Please do NOT accept the package, if delivered in damaged condition. If you discover damage after receiving the box,  please do let us know about the damage within 2 working days. Either we will replace it or refund, if damage has occurred during transportation or our handling.    

  1. Do you have showroom ?

Sorry we do not have a showroom.

  1. Before purchasing, can you loan free sample for evaluation ?

You are encouraged to purchase samples.   

  1. Do you ship internationally ?

Yes, we ship internationally. 

  1. Do you accept Cash or cheque on delivery ?

You can make payment by Credit card, debit card or Paypal or bank transfers. Regret to inform that we are unable to handle CASH or cheque at this time. 

  1. Can I self collect ?

Regret to say that we are unable to offer self collection facility at this time.

  1. Can I cancel the order ?

Cancellation are accepted if goods are not picked and packed yet. So check with us if order can be cancelled. Cancellation charges may apply, if we accept cancellation request.